Școala a fost fondată în 1996 de Lesley Bogue și a crescut constant de atunci. În 2009, școala a fost preluată de Sprachenzentrum Wöhler e.K. Germania. Am redenumit-o English Encounters în 2010 și ne-am mutat în centrul orașului Burlington în aprilie 2010.
Personal experimentat, prietenos
Toți profesorii noștri sunt profesioniști certificați ESL, cu multă experiență. Ei sunt aleși atât pentru personalitățile lor, cât și pentru calificările lor. Considerăm că profesorii prietenoși, entuziaști și răbdători sunt esențiali și își doresc ca șederea ta să fie fericită și plină de satisfacții educaționale.
Testare și Certificat
La sosire, vei face un test pentru a-ți determina nivelul și pentru a-ți ajuta profesorul să-ți pregătească planul individual de studiu. La finalizarea completă și de succes a cursului, vei primi un certificat și un raport de progres.
Studenții noștri
Studenții noștri provin din fiecare continent de pe planetă, așa că există întotdeauna o varietate de culturi prezente în fiecare clasă. Nu vei întâlni doar canadieni, ci te vei împrieteni cu oameni din multe locuri și din multe culturi.
Anul deschis
1996
Numărul de săli de clasă
5
Acreditări
Facilităţi
Activităţi sociale
Excursii culturale
Cameră cu TV
Zona de alimentatie
Gratuit la internet
Internet wireless
Calculatoare
Seminarii după clase
Studiu zonă
Calificarile Profesorului
Vorbitori nativi de Engleză
Peste 50%
Profesori cu Engleză teaching certification
Tot
Profesori cu diplome de facultate
Tot
Naţionalitate şi amestecuri de vârste
Naţionalitatea şi amestecurile de vârste la English Encounters variază pe anumite perioade de timp, cursuri şi nivele. De-a lungul anului, media de vârstă este 26. Pe timpul verii, media de vârstă este 23.
are studenţi din toată lumea, incluzând:
Colombia
12%
Brazilia
11%
Germania
9%
Elveţia
4%
Mexic
4%
Arabia Saudită
3%
Coreea de Sud
3%
Italia
3%
China
2%
Japonia
2%
Chile
1%
Cuba
1%
Franţa
1%
Iordania
1%
Panama
1%
Slovacia
1%
Spania
1%
Ucraina
1%
Ungaria
1%
Alta
38%
Vacanţe
nu deţine pe clase de vacanţă datele de mai jos. şcoala nu compensează pentru aceste sărbători, astfel încât asiguraţi-vă că pentru a alege data de începere în mod corect.
date deschise
tot anul
Vacanţe
24 dec 2024, 25 dec 2024, 26 dec 2024, 01 ian 2025
Locaţia şcolii
Burlington, un oraș de 166.000 de oameni, este un loc minunat unde să locuiești și să studiezi limba engleză. Este situat în sudul regiunii Ontario, pe malul nordic al lacului Ontario, între Toronto și Hamilton. Este o zonă foarte sigură, cu un nivel de trai ridicat.
Suntem un centru lingvistic mic și prietenos, aflat la distanță de mers pe jos de lac, parc și promenadă, de plajă, un important centru comercial, restaurante și pub-uri, de gară și de stația de autobuz. Se află la mai puțin de o oră de Toronto sau de Niagara Falls, cu trenul sau mașina.
Potrivit MoneySense, o revistă de top de lifestyle și investiții, orașul Burlington este cel mai bun oraș pentru a trăi din zona Greater Toronto și al doilea cel mai bun din Canada! Puteți citi articolul complet pe site-ul MoneySense.
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reviews
Descrieri
100% recomandat
bazat pe 10 recenzii
5 stele
7
4 stele
3
3 stele
0
2 stele
0
1 stea
0
Calitatea predării
Facilităţile oferite de şcoală
Activităţile sociale
Locaţia şcolii
Cazare
"Great experience of learning friendly"
Florence SEYSSEL,
student din Franţa
(Translated by Google Translate)
First of all in my opinion, the location of this school was perfect . The school is located downtown in a small city called Burlington on the shore of Lake Ontario. It was really nice to cycle every day to school.
The school has 5 classes and I had the opportunity to take lessons with 4 different teachers. We were a maximum of 9 students per class. The teachers are really serious in their work but also in their friendships. They create a pleasant atmosphere in the classroom and give students confidence. My schedule was from 9.00 am to 2.10 pm everyday except on Friday from 9.00 am to 1.00 pm.
We had homework everyday. This helps you learn. We followed a textbook with articles very interesting. We had time to talk each morning about what we had done the afternoon before.
We also had the opportunity to socialize with different students outside of school. In my case, I went to a pub, then watched an outdoor movie and I went to a salsa dance party.
The only thing that I noticed negatively was the difference of level between the students. Some of them were in a lower level and I was surprised to have them in the same class as me. I guess their level were too high for the other classes.
Regarding my hosting, I was really lucky to meet Julie. Julie lives alone and we are around the same age, so our relationship was easy and friendly. She took good care of me. Over the week-ends, I went with her and another student kayaking in a lake.
I went to a BBQ one day to her friends house and another day to visit Niagara on Lake and Niagara Falls.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
"My experience is really good ."
KOUAKOU MARVINE EMMANUEL AGAMAN,
student din Côte d'Ivoire
(Translated by Google Translate)
my english learning experience is really good, i really enjoyed learning to speak english at this school. they are super welcoming and very nice, the lessons are very easy to understand and, they use all means to make us understand the lessons and help us to talk. i am really happy to have attended this school really thank you.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for your wonderful feedback about your experience at English Encounters! We're overjoyed to hear that you found our lessons easy to understand and our environment welcoming. It's heartening to know that our efforts to support and facilitate your English learning journey were successful.
Your happiness and satisfaction with our school mean the world to us. Remember, our doors are always open for any further learning needs you might have.
Best wishes for your future endeavors, and thank you again for choosing English Encounters.
"I'm really happy with my experience at English Encounters, the study atmosphere is amazing, small place and you feel like at home. I still have to practice but now I'm not afraid to talk in English."
Maria Daniela Vasquez Ojeda,
student din Afghanistan
(Translated by Google Translate)
Interactive classes and amazing teachers!!
Thanks Felix, Randy, Saba and Zoryana!
English encounters is a place for make friends! Everybody is friendly.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 06 March 2019
It's fantastic to hear that you had such a positive experience with our interactive classes and amazing teachers at English Encounters! A big thank you for acknowledging Felix, Randy, Saba, and Zoryana – they will be thrilled to hear your kind words.
We're especially glad to know that you found English Encounters to be a friendly place where you could make friends. Our community's warmth and welcoming spirit are something we're very proud of.
Thank you for choosing us for your English learning journey and for taking the time to share your experience. We hope the friendships and skills you've gained here will last a lifetime!
"The best experience I've ever had!!!!"
Manuel Springer,
student din Colombia
(Translated by Google Translate)
It was absolute amazing!!
- Perfect teachers. They were really kind and nice people.
- Classes were so organized, educatonal. I learned a lot of things there.
- Private classes were absolutely incredible, they taught me a lot of good things in the private lessons.
- The school is really clean and the environment is really peaceful.
I had a really great time there. I'm gonna come back to finish my final level of english.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
We are absolutely delighted to hear that you had an amazing experience at English Encounters! It's heartening to know that our teachers, with their kindness and expertise, made a significant impact on your learning journey. We're proud of our team for their dedication and it's wonderful to hear such positive feedback about them.
Your appreciation for the school and educational quality of our classes, as well as the personalized attention in the private lessons, is greatly valued. We strive to create a learning environment that is not only effective but also welcoming and comfortable for all our students.
It's fantastic to know that you found our school clean and peaceful, contributing to a great overall experience. We're thrilled that you're planning to return to complete your final level of English with us. Your progress and satisfaction are our top priorities, and we look forward to welcoming you back.
Thank you for taking the time to share your thoughts and for choosing English Encounters for your English language studies. See you soon!
"I woud say that it was amazing!"
Eva Laura Chavez Parra,
student din Mexic
(Translated by Google Translate)
My personal experience in Canada was amazing, the teachers are the best, they explain everything and they are friendly and well prepared, the location of the school is very nice because its in downtown so you can do a lot of things after the class, and the facilities are good they have a kitchen were you can do a coffee or tea.
The housing was very nice, i like my housefamily a lot, they are very friendly and funny, my housmother took me to several places to meet.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you so much for taking the time to share your wonderful experience at English Encounters in Canada. We're thrilled to hear that your time with us was amazing and that our teachers, with their friendly and well-prepared approach, greatly contributed to your learning.
It's also great to know that the location of our school in downtown added positively to your experience, allowing you to explore and enjoy the area after class. We believe that having a comfortable and convenient environment is key to a rewarding educational journey.
Hearing about your positive experience with your host family is particularly heartwarming. It sounds like they provided not only a welcoming home but also helped enrich your cultural experience in Canada. These interactions often form some of the most cherished memories of a student's time abroad.
We're glad that our facilities, including the kitchen area for coffee and tea, added to your comfort during your studies.
Thank you again for choosing English Encounters, and we're so happy that we could be a part of your memorable experience in Canada. We wish you all the
"It helped to improve my English. However, I really think that the fees don't suit the hours of the course. I found it a little expensive."
Amjad Alarifi,
student din Canada
(Translated by Google Translate)
It helped to improve my English. The teacher is a very respectful person. The place is cozy and the location is not bad. However, I really think that the fees don't suit the hours of the course. I found it a little expensive.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for sharing your feedback about your experience at English Encounters. We're pleased to hear that our program was effective in improving your English and that you found our teacher to be respectful and the location cozy and convenient.
Your thoughts regarding the course fees in relation to the hours provided are valuable to us. We strive to offer high-quality education and facilities, and we understand that the cost of education is an important consideration for our students. We regularly review our pricing to ensure that it reflects the value and quality of our education while remaining competitive.
We appreciate your honesty in this matter, and it's feedback like yours that helps us continually improve and assess our services. If you have any further suggestions or require assistance in the future, please don't hesitate to reach out.
Thank you again for choosing English Encounters, and we wish you continued success in your English proficiency journey.
"I enjoyed"
abdelkadre mahamat hassane,
student din Chad
(Translated by Google Translate)
I enjoyed this training that allowed me to improve my English. I am very satisfied with the quality of the formation, and I may repeat this experience soon.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for your kind words! We're delighted to hear that you enjoyed the training and are satisfied with the quality of our program at English Encounters. It's great to know that you're considering repeating this experience. We look forward to welcoming you back soon!
"Very good experience."
Saul Barrera,
student din Belize
(Translated by Google Translate)
The location was perfect. It was a very good atmosphere, and the teachers were very good.
Felix's attention was excellent; I have no complaints at all.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our location, atmosphere, and the quality of our staff at English Encounters. It's great to know that your experience with us was excellent. We appreciate your kind words and have no greater satisfaction than hearing of our students' happy experiences.
"It was a great stay at English Encounters."
Monika Lakota
(Translated by Google Translate)
I enjoyed my stay in Burlington. I like English Encounters very much. The teachers were very cool and easy-going. If you had some questions, the teacher always helped you and explained everything. The sizes of the classes were very good I think (up to 8 people).
Burlington is a very nice city, where you can feel very safe. There are a lot of activities to do in your free time. You can visit the Niagara Falls, visit Toronto, the Hamilton Falls, a lot of Outlet Stores, or just stay in Burlington at the Lake Ontario and much more. I am very happy having been to English Encounters. I met a lot of great people from everywhere around the world, and I had the best teachers in my life.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for sharing such a wonderful review of your experience at English Encounters and in Burlington! We're delighted to know that you found our teachers cool and helpful, and that the small class sizes enhanced your learning. It's also great to hear that you enjoyed the safe and vibrant environment of Burlington, along with its many attractions.
Meeting people from around the world and having memorable experiences with our teachers are exactly the kind of experiences we hope for our students. We're thrilled that you had the best time with us.
Thank you for choosing English Encounters, and we wish you all the best in your future endeavors!
"Awesome."
Duah Al-kirssan,
student din Finlanda
(Translated by Google Translate)
Everyone was really friendly and nice. I was happy and pleased when I was there.
I like the challenges of places. There was sociability, humor, and I also got some lovely friends. We also went on a trip and had a wonderful visit there. I also learned a lot of things.
Acesta este un comentariu verificat. Acest student a rezervat un curs la aceasta scoala prin intermediul International Language.
Felix, Director at English Encounters responded to this review. 14 January 2024
Thank you for your kind words! We're so pleased to hear that you found everyone at English Encounters friendly and that you enjoyed the social and challenging aspects of our program. It's wonderful that you made lovely friends and had a great time on the trip. We're glad you learned a lot and had a happy experience with us.
Cazările la casă oferă studenţilor şansa de a învăţa mai multe despre cultura locală într-un decor comfortabil cât timp studiază Engleză în Burlington. Acele case sunt situate de regulă la distanţe între 10 - 30 de minute de şcoală, utilizând transportul în comun. Familiile asigură de regulă mese mai ieftine, iar în acelaşi timp mai abordabile, bazate pe felurile locale. Dacă aveţi cereri speciale sau restricţii în ceea ce priveşte dieta (din cauza religiei sau probleme de sănătate), vă rugăm să ne aduceţi la cunoştinţă acest lucru dinainte. Your housing starts on the Sunday before your first day of class and ends on the Saturday after your last day of class, unless otherwise noted. Learn more about homestay housing
Gazdă la familie - Camera pentru o persoană - Mic dejun şi cină
202 €
săptămânal
Homestay - Single-person room - Breakfast and dinner
Sfera de vârstă: 18 ani sau mai mari
Locaţie: In the city center of Burlington
Tip de cazare: Gazdă la familie
Tip de cameră: Camera pentru o persoană
Mese: Mic dejun şi cină (14 mese pe săptămână)
Facilităţi: Bucătărie, spălătorie, internet wireless, gratuit la internet, cameră cu TV, aer condiţionat, încălzire, şi grădină
Distanţa până la şcoală: 10 - 30 minute cu bus
Disponibilitate: ianuarie - decembrie
Ziua de sosire: sâmbătă, oricând
Ziua de plecare: sâmbătă, oricând
202 €
(Translated by Google Translate)
All of our host families are carefully chosen by our staff who visit the family and view your bedroom and facilities. You will have a comfortable single room or a double room if you prefer. Many of our homes are within walking distance from the school. You will live as one of the family and have breakfast and dinner each day.
visa
Suport pentru Viză
Nu putem aplica vize în numele studenţilor. Cu toate acestea, şcoala poate furniza toate documentele de care aveţi nevoie pentru a sprijini cererea dumneavoastră pentru o viză.
Scrisoarea dumneavoastră de acceptare va fi trimisă la adresa de acasă prin poştă gratis. Dacă doriţi să primiţi documentele dumneavoastră prin curierat rapid, veţi plăti o taxă cu o valoare de C$ 125 atunci când vă înregistraţi!.
Please note that we do not book flights for our students. If you are researching airfare costs, we recommend using Kayak.com, a search engine that lets you compare flight options from your home country to Burlington based on your budget, schedule and preferences.
Asigurare de călătorie
Studiaţi în afară fară griji cu asigurarea personală şi cea de sănătate de la Language International. Atunci când vă închiriaţi un curs la noi, puteţi opta pentru cumpărarea unui plan de asigurare internaţional care nu doar acoperă sănătatea ci şi bunurile personale pierdute. Trebuie să vă rezervaţi asigurarea înainte de a vă înregistra.
Burlington, un oraș de 166.000 de oameni, este un loc minunat unde să locuiești și să studiezi limba engleză. Este situat în sudul regiunii Ontario, pe malul nordic al lacului Ontario, între Toronto și Hamilton. Este o zonă foarte sigură, cu un nivel de trai ridicat.
Suntem un centru lingvistic mic și prietenos, aflat la distanță de mers pe jos de lac, parc și promenadă, de plajă, un important centru comercial, restaurante și pub-uri, de gară și de stația de autobuz. Se află la mai puțin de o oră de Toronto sau de Niagara Falls, cu trenul sau mașina.
Potrivit MoneySense, o revistă de top de lifestyle și investiții, orașul Burlington este cel mai bun oraș pentru a trăi din zona Greater Toronto și al doilea cel mai bun din Canada! Puteți citi articolul complet pe site-ul MoneySense.
questions
Intrebari si raspunsuri
Aveţi întrebări? Obțineți răspunsuri de la consilierii noştri, personalul școlii English Encounters și elevi din trecut.
"I have a prospective student who would like to study at English Encounters. Do you need the student to pay before the registration? Or could she sign up for a certain length of course first, and then request to make it longer when she is studying with you? Her aunt is booking the course, since the student is in Venezuela. Can her aunt come to visit your school?"
Frida Test,
student din Statele Unite ale Americii
Felix Woehler,
personalul de la școală English Encounters
When students need a visa to come to Canada, they need to make a deposit which equals the first 4 weeks of her course. Also, you mentioned the student is from Venezuela. In this case, the organization CADIVI transfers the whole amount into our account (in case the student applies for the currency, CAD, at CADIVI. Furthermore, the student should at least know if she wants to study less or more than 6 months in order to apply for the correct visa. Yes, the aunt is more than welcome to visit us at any time and I would be happy to help her!
A fost aceasta de ajutor? DaThank You!
(Translated by Google Translate)
"Bonjour je suis de la nationalité angolaise je voulais plus savoir a propos de l'inscription pour nous les etudiants international merci"
Toko Katusevaniko,
student din Angola
Felix Woehler,
English Encounters school representative (Contact)
Bonjour! As a representative of English Encounters in Burlington, Canada, I'd be delighted to assist you with information regarding enrollment for international students, specifically from Angola.
At English Encounters, we welcome students from all over the world, including Angola. Our process for international student enrollment generally involves the following steps:
1. Application Process: You'll need to complete an application form, which can usually be found on the website.
2. Language Proficiency: All new students need to take a placement test on their first day to determine their English level.
3. Visa Requirements: As an Angolan student, you will need to obtain a Canadian study permit. We provide guidance and necessary documentation for visa applications.
4. **Accommodation**: We offer assistance in finding suitable accommodation, be it homestays with Canadian families or independent living arrangements.
5. Fee Structure: Information about tuition fees and other related costs is available on our website. We may also offer guidance on financial planning for your studies.
6. Orientation: Upon your arrival, there will be an orientation program to help you acclimate to the new environment and understand the academic culture at English Encounters.
7. Support Services: Our institution provides continuous support for international students, including counseling, academic assistance, and activities to integrate into the local community.
If you have any more specific questions or need further assistance, feel free to ask!
A fost aceasta de ajutor? DaThank You!
(Translated by Google Translate)
"Combien coûte le frais d’inscription?
Et les frais scolaires c’est à payé avant l’arrivée à Burlington?"
Kethia Sungu,
student din Democratic Republic of the Congo
Felix Woehler,
English Encounters school representative (Contact)
Hello!
After you complete your registration, a deposit of $1,200 CAD is required. It's important to note that this amount includes a $200 non-refundable registration fee.
The deposit is a part of your total tuition and needs to be paid following your registration. The remainder of your tuition can be settled on the first day of your course. This flexible payment approach is designed to make the financial aspect of your study abroad experience as convenient as possible.
If you have any more questions or need assistance with the payment process, please don't hesitate to reach out. We're here to support you every step of the way!
A fost aceasta de ajutor? DaThank You!
(Translated by Google Translate)
"Me interesa que mi hijo estudie inglés pero quiero saber si puede ir a estudiar pero el tiene 14 años ?"
Héctor Jiménez,
student din Mexic
Felix Woehler,
English Encounters school representative (Contact)
¡Hola! Gracias por su interés en English Encounters para la educación en inglés de su hijo. Nos encanta escuchar de padres que buscan oportunidades educativas para sus hijos.
Con respecto a su consulta, debo informarle que nuestra institución se enfoca principalmente en estudiantes adultos. Por lo tanto, el requisito de edad mínima para inscribirse en nuestros cursos es de 18 años. Esta política está diseñada para asegurar que todos nuestros estudiantes se encuentren en un entorno adecuado y maduro que favorezca su aprendizaje.
Si tiene alguna pregunta sobre posibles alternativas o cualquier otro aspecto, no dude en contactarnos. Estamos aquí para ayudar en todo lo que podamos. ¡Le deseamos a usted y a su hijo lo mejor en su búsqueda de oportunidades educativas!
A fost aceasta de ajutor? DaThank You!
(Translated by Google Translate)
"Saludo, quiero saber si el precio es por el curso completo o por mensualidades e igualmente el alojamiento es el precio por la duracion del curso o por mes..
otra pregunta: cuanto dura el curso?
este curso de abajo es por el cual pregunto..
Curso intensivo de ingles
DURACIÓN: 1-52 semanas
CLASES A LA SEMANA: 25
TAMANO MÁXIMO DE CLASE: 8
TIPO DE CURSO : General
RANGO DE EDADES: 18 - 65 años
a partir de
$387,433
a partir de
$674,523"
Celestino Rodriguez,
student din Peru
Felix Woehler,
English Encounters school representative (Contact)
¡Saludos! Agradezco su interés en nuestros cursos y alojamiento en English Encounters. Me complace proporcionarle la información que necesita.
En cuanto a los precios, estos se calculan semanalmente. Esto significa que el costo final de su curso dependerá de la duración de sus estudios con nosotros. Los estudiantes tienen la flexibilidad de estudiar por un período que varía entre 2 y 52 semanas, lo que les permite adaptar su aprendizaje a sus necesidades y disponibilidad.
Respecto al alojamiento, el precio también se basa en un cálculo semanal. Esto le permite a los estudiantes planificar su estancia en función del tiempo que deseen estudiar con nosotros. La tarifa del alojamiento cubre todas las necesidades básicas y ofrece una experiencia cómoda y segura.
Por ejemplo, si un estudiante elige estudiar durante 4 semanas, tanto el costo del curso como el del alojamiento se calcularán basándose en esa duración de 4 semanas.
Espero que esta información le sea útil. Si tiene más preguntas o necesita asistencia para planificar el curso y la estancia de estudio, por favor no dude en contactarnos. Estamos aquí para ayudarlo en cada paso del proceso. ¡Esperamos tener la oportunidad de darle la bienvenida a English Encounters!
A fost aceasta de ajutor? DaThank You!
(Translated by Google Translate)
"Respected Sir/madam
Good day to you.
First i wanna introduce ourselves ,we are a agency in Japan,we wanna work with ENGLISH ENCOUNTERS to send students to your institute for english language study.
I am pleased to offer you this proposal,if you are agree, we will be the authorised agent in japan for your institute.
If you are interested of our offer please reply me.
I will be waiting your kind answer.
Best regards
Dr syed"
Syed Ali,
student din Japonia
Felix Woehler,
English Encounters school representative (Contact)
Dear Sir/Madam,
Good day to you as well, and thank you for reaching out with your proposal. We at English Encounters are always enthusiastic about forming new partnerships, especially with agencies that facilitate language learning opportunities for students internationally.
Your offer to become an authorized agent in Japan for English Encounters is indeed interesting. We value the potential of such collaborations in extending our reach and assisting more students in their pursuit of English language proficiency.
To proceed further, I encourage you to get in touch with us directly so we can provide you with more detailed information about becoming an authorized agent. This process typically involves understanding our program structures, student support services, and the mutual expectations in such a partnership.
Please feel free to contact us at your earliest convenience so we can discuss this opportunity in more depth. We can arrange a meeting or a call to go over the specifics and answer any questions you might have.
